Can I upgrade my current Spotify account, or do I need to create a new one?

You can upgrade your current Spotify account to premium ONLY if you haven't joined a family plan within the last 12 months. Spotify prohibits joining a family plan more than once a year. If you've already joined a family plan within this time frame, you'll need to provide a new account for the upgrade.

I didn't receive my keys. What can I do?

If you haven't received your keys within a few minutes, it may be due to various reasons (e.g.,an incorrect payment amount, an invalid e-mail address, an alien attack...). No matter what caused this, just reach out to us and we'll fix it !

Can I change my email address or password later?

You have full control over your account details. Just ensure you retain your key(s) and remember your login information for any future renewals.

Availability in Your Country

We update our stock with accounts from various countries on a weekly basis. However, please note that certain countries might be more challenging to restock. If your country is currently unavailable, we appreciate your patience and recommend waiting for our next restocking cycle.

Alternatively, you can still upgrade your account by adjusting your country settings in Spotify. You may just receive an e-mail from spotify asking you to change your location on your profile. Keep in mind that it may result in minor variations in the music catalog available to you.

Renew

If you receive an email informing you that your account is no longer part of the family plan, it means you have lost your premium status. As a result, you are eligible for renewal. In this case, please visit the Renew page and enter the details of the affected account.
Next, you can choose between two options:

• Simply submit the downgraded account, and the system will renew the key, making it usable again on the Upgrade page.

• Alternatively, provide a new email that is not linked to any existing Spotify account, along with a new password. The system will then create and upgrade a new account, importing your Liked Songs, Playlists, and Followings.

In the case of the second option, it is your responsibility to securely save your new password. If you lose access to your account due to a forgotten password, your upgrade key will become unusable and cannot be recovered.

Playlist transfer

While we work on an automated solution, you can rely on our partner Trikatuka for now. Ensure you perform the transfer from a computer.

Restock

Our restocks typically occur weekly. However, in rare circumstances that require more frequent restocking, we may do so every 2 days. Please note that our team is committed to ensuring the largest possible stock availability, and restock schedules are meticulously planned to meet demand.

Consequently, opening tickets or sending requests regarding restocks will not influence the schedule, as we are already maximizing our efforts in this area. Your understanding and patience are greatly appreciated.

Safety

Experience a 100% safe and hassle-free upgrade process with us! We ensure top-notch security, with no logs kept, guaranteeing the integrity of your account. There's no need for temporary or fake emails – using them can only compromise your account. Trust us for a seamless, secure upgrade experience.

Lifetime Guarantee

The term 'Lifetime' in our service refers to the lifespan of our platform, Upgrading.ac. With our Spotify upgrades, we offer a lifetime guarantee for the duration that our service is active.

This means we provide unlimited and free replacements for any account downgrades that occur during this period. Rest assured, we're committed to ensuring your continued satisfaction with our service for as long as we operate.